Iterate Studio, Inc. (“Iterate,” “we,” “us,” “our”) provides a platform for the efficient management of digital innovation through its website located at www.Iterate.ai (the “Site”). The Site has been created to provide information about us and to provide our services (the “Service”) to you and to each company or entity identified in your account that is related to your use of the Service (each a “Client Company”).
We hope the information below answers your questions, and demonstrates Iterate’s commitment to your privacy.
1. INFORMATION WE COLLECT
We collect information that identifies you personally (“Personal Data”) (i) when you provide it to us voluntarily or (ii) when it is provided by the Client Company, in connection with your or the Client Company’s use of the Service. For example, we may collect your name, home or business address, birth date, personal or business email address, personal or business phone number, credit card or other billing information. Personal Data can also include information that identifies your personal relationship with the Client Company including employment or ownership interests (past, present or future).
Client Company Data
In addition to Personal Data, to the extent you are providing information about the Client Company in connection with your or its use of the Service, we collect various information from you about the Client Company (“Client Company Data”). For example, we may collect information about the Client Company’s Board of Directors, capitalization, financing activity, valuation, equity-holders, debt-holders and employees. The Client Company Data is used in the course of delivering the Service to you and other users who are associated with the Client Company, to other users of our Service, and to the Client Company.
When you access or use the Site or the Service we may use automatic data collection technologies to collect metrics on your activities, such as length of visit, which documents you access, and which features of our Service you use. We may also collect data about the type of browser you are using, your IP address, domain names, referring Website address, the device on which it is being used, and the pages you visit while using the Service’s web or mobile application. This information may be used in aggregate and without Personal Data to improve security and better understand how our users engage with Iterate. This information may be shared with the Client Company and its representatives.
Information About Children
Neither the Site or our Service is intended for or targeted at children under 13 and we do not knowingly or intentionally collect information from such children. If you believe that we have collected information about a child under 13, please contact [email protected] so that we may delete the information.
We may use other companies under agreements with us to serve advertisements or other third party content when you visit the Site and use our Service. These companies may collect and use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to the Site or your use of the Service in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie, a third party web beacon and/or pixel tags to collect this information from you when you visit the Site and use our Service.
2. HOW WE USE YOUR INFORMATION
We use your Personal Data in the course of delivering the Service to you and to the Client Company, to improve your experience and our Service, to contact you about additional services that we offer that may be of interest to you and to fulfill our obligations and enforce our rights, such as billing and collection, that arise from any contracts entered into between you and us.
As part of our ongoing effort to educate our users, Iterate produces analytics that are reported to our clients and other users of our Service and could be used to assist in their decision-making processes. Iterate may also use or disclose analytics without restriction, including using it for marketing purposes or selling it to third parties. Personal Data is not used in the process of generating, reporting or disclosing these analytics.
User Experience Improvements
Iterate is constantly striving to improve the Service. As such, Iterate may collect information about users’ experience with the Service. For example, Iterate may analyze user data to determine what sections of the Service’s web application are being visited more often or for a longer period of time, so that we can optimize our Service. We use server logs, crash reports, cookies, web beacons, and similar tools to collect usage data. With the exception of error notices you may receive when using our Service, which may be reported to Iterate for support purposes, this information is analyzed in aggregate and on an anonymous basis, without disclosing your Personal Data.
3. HOW YOUR INFORMATION IS PROTECTED
Iterate secures your personal information from unauthorized access, use or disclosure by implementing a variety of security measures to maintain the safety of your personal information. Iterate secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other Websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. All supplied sensitive/credit information is transmitted via SSL. SSL certificates encrypt communication between the Iterate Website and your web browser, preventing others from eavesdropping.
However, Iterate does not ensure the confidentiality of any communications made by you through the Site. Iterate adheres to the accepted industry practices in securing the transmission of data to, from and through the Site, but you understand, agree and acknowledge that Iterate cannot and does not guarantee the security of data transmitted over the Internet or public networks in connection with your use of the Site and the Services.
4. WHEN YOUR INFORMATION MAY BE DISCLOSED
Information you provide in your profile will be shown to the users as a part of your profile or the Client Company profile.
Third Parties Generally
Iterate does not sell, rent or lease its customer lists to third parties. Iterate does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Iterate will never disclose any personal data without explicit permission from the customer, except, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Iterate or the site; (b) protect and defend the rights or property of Iterate; and (c) act under exigent circumstances to protect the personal safety of users of Iterate or the public.
Service Providers to Iterate
Iterate may disclose your Personal Data or Client Company Data to contractors and service providers (“Third Party Providers”) that we engage to support our business in various ways such as by processing payments or assisting with customer support. These Third Party Providers will be subject to non-disclosure obligations which only permit the use of your Personal Data in connection with the services they perform for us and not for any other purpose or use.
Service Providers to You through the Iterate Service
The Client Company may decide to access certain third party services through the Iterate platform (such services, “Third Party Services”). In connection with such use, the Client Company authorizes Iterate to share that data about the Client Company or its users, including Personal Data, to the extent necessary to deliver all or a portion of the Third Party Services.
Merger or Acquisition
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets.
5. MANAGING YOUR INFORMATION
You are responsible for actions taken using your username and password. Choose a strong password, and do not share it with others or record it in an unsecured location. We will never ask you for your password. Your password is encrypted before it is stored on our servers.
Links Within the Web Application
Update Your Information
Your personal contact information can be updated within Iterate. Please ensure your Personal Data is accurate, current and complete.
7. CONTACT US