The Pandemic forced many organizations to radically change their operations and interactions with customers. Interactions that traditionally happened inside were moved to curbside or drive-thru.
Iterate has developed an advanced AI license plate recognition application with exceptionally high accuracy that can be integrated into existing platforms across retail, security, and customer service interactions.
Gas station automatic pumps
Fast-food drive-thru
Grocery and pharmacy curbside pickup
Security for school and church campuses
Traffic monitoring and security at airports
Customers will always want convenient and faster interactions with service providers. Customers would stay in their cars if they could. Simultaneously, ongoing security and safety concerns from retail, schools, and transport hubs need to be addressed.
Fast and accurate license plate recognition can solve both of these issues.
With plate recognition:
The service provider can be alerted faster for approaching customers
Security screening can be automated
Customers enjoy a soother experience
The solution is to introduce AI image recognition, where 100s of video streams can be trained to see license plates with almost instant reaction times (<30ms) and high accuracy. Once a plate is read, the platform can lookup existing customer profiles, and alert all relevant systems and personnel.
Iterate.ai has already automated the gas station experience for a global convenience chain. Customers are recognized as soon as they approach the pumps. The application prompts them to select a fuel grade through their smartphone. The platform then automatically unlocks the fuel pump and handles the entire sale transaction.
The license plate reader technology offers many benefits:
Touchless payment
Eliminate fraud: no risk of credit card scammers
Smoother and quicker customer experience
Opportunity to upsell snacks and other services via the smartphone app (custom recommendations)
Fast Food and pharmacy drive thru services can be accelerated with license plate recognition: customers can pre-order items with their smartphones, then when approaching the drive-thru window, staff can be automatically alerted to which customer is approaching.
The drive thru experience can be transformed with license plate recognition:
Customers enjoy a smoother experience
Customers can pre-order at their convenience via smartphone
All transactions are handled without handing credit cards back and forth
Overall throughput improves by at least 30%
Grocery stores have been transformed by the pandemic. Curbside pickup (also known as ‘click and collect’) which was once an emerging technology is now an essential requirement for any store.
License Plate recognition brings convenience to the customer and smoother operations to the store staff:
Customers enjoy a smoother experience with less crowding and faster responses
No need to make the customer text when arriving, staff are automatically alerted
Staff will know to bring the order out when the customer arrives
Increased health safety for customers and staff
Student pickup zones are a bottleneck for picking up students every day. Safety concerns have elevated the need for a better experience on school campuses.
License plate recognition can enhance school campus safety:
Authorized parents'/guardians' cars are registered ahead of time, with alerts sent to staff if any unrecognized car approaches the building
Text notifications are automatically sent to staff and student when authorized car approaches pickup zone
Reduced crowding in the zone increases safety from accidents and incidents
Pickup times are improved
Iterate.ai is working to bring AI safety to several layers of airport security, including both within and outside the terminals. Car lanes in front of terminals are a seemingly chaotic mix of taxis, shuttle buses, and private cars. Designated lanes bring some order, but these are difficult to track for safety personnel.
License plate recognition can enhance airport terminal safety:
Recognize taxis and authorized shuttles in appropriate lanes
Recognize and alert authorities for cars loitering too long
Complete license plate tracking and recording in restricted/secure areas
Iterate.ai can introduce License Plate Recognition quickly and by leveraging existing camera systems. Our servers and software can be deployed onsite for the fastest AI image recognition, producing faster results and also minimizing bandwidth requirements.
The AI platform can handle any number of cameras, from a single location of less than 5 cameras to huge campuses or airports with 1000s of cameras and video feeds. This is not meant to replace humans in safety roles, but enhance their abilities to track and identify multiple cars in any given space, for better customer convenience and improved operational efficiency.