AI for Convenience Stores
Touchless refueling, store management, and computer vision for a faster and safer experience
AI for Convenience Stores
Touchless refueling, store management, and computer vision for a faster and safer experience
AI for Convenience Stores
Touchless refueling, store management, and computer vision for a faster and safer experience
Goal & Purpose
Convenience stores must be quick: customers want a touchless and frictionless experience. Store managers need an optimal environment to keep margins. We provide a number of solutions within a comprehensive AI low-code application platform to improve those margins, increase order value, and provide a safer and faster customer experience.
Frictionless Fueling
Pay with License Plate
Pay by Palm
Threat Detection
Pay with License Plate
The customer registers her vehicle with the store’s mobile app. After arriving at a fuel pump, license plate recognition AI detects the customer's vehicle, releases the gas pump, and asks her to select the fuel grade with her smartphone. Payment is touchless.
While the customer fuels, she can order and pay for their favorite snacks and beverages with the click of a button. Perfect Insights:4000 edge instances
Operating in more than 1000 locations
Eliminate the risk of card skimmers
Lower infection risk from touching the pump
Inventory Tracking
In-store camera feeds alert the busy store associate when inventory is low and needing to be restocked. This way, the store associate can focus on other tasks like serving customers, knowing that he will be notified ahead of time when inventory replenishment needs his attention.
Perfect Insights:works with existing security cameras
tracks food on grills, beer in the fridge, coffee cups
auto-alerts when inventories run low
Fuel Price Guarantee
Interplay leverages AI to track fuel pricing across entire regions and countries. For loyalty card holders, whenever a lower fuel price appears within a few days of a purchase, Interplay can automatically calculate the difference in pricing and reward the difference as loyalty points
Perfect Insights:Peace of Mind for loyal customers that they’re always getting a good fuel price
Increased customer loyalty
Increased brand affinity as a “fair” fuel provider
Low-code Headless Commerce Platform
For convenience stores, Interplay has a complete headless commerce platform that can integrate all inventory systems, order management, payment gateways, fuel system controllers, and customer management systems-- all within a headless edge environment for maximum flexibility. This platform is built out leveraging low-code nodes for each integration point, so best-of-breed integrations are quick and seamless.
Frictionless Checkout
Interplay’s complete commerce suite connects with all product inventory systems and order processing gateways at the point of purchase. When combined with in-store video cameras or vision-based checkout kiosks, the platform can become a completey frictionless checkout environment. Checkout can be as easy as scanning your palm above a reader for a complete touchless and secure experience.
Dynamic Store Associate Management
Interplay connects directly with store cameras and retail systems to provide a complete AI layer for store management. With AI-enabled systems, all existing infrastructure becomes much smarter.
Capabilities:Cameras can automatically detect fluid spills and broken
Track customer flows to show heat maps of highest traffic areas
Count people using the bathrooms and automatically prompt managers for cleanings
Manage employee messaging and notifications to groups
Doordash, UberEats, and other deliveries
Interplay has built-in nodes for integration with Doordash, UberEats, and all other major delivery service providers. Integration is a matter of drag and drop, entering security keys, and clicking “deploy”.
Threat Awareness
Using existing camera feeds, AI-based image recognition can detect weapons (e.g. guns, knives) and other potentially dangerous items (e.g. robber masks, tactical and kevlar vests.) Once detected, automatic safety responses will be immediately deployed (e.g. emergency services notified, doors locked, alarms sounded.)
AI-based Recommendations
Using AI and ML algorithms, tailored recommendations are offered to customers via mobile app. Data from customers’ previous purchases (e.g. their favorite snack and drink,) seasonal data (e.g. heart candy for Valentine’s Day,) and weather forecasts (e.g. umbrella for forecasted rain) can be used to create engaging recommendations for customers.
While waiting for their gas to be pumped, customers can scroll through the app to see what recommendations are being offered. This technology creates a customized experience for customers, prioritizing customer satisfaction and loyalty, while also convenience stores increasing sales.
