Drive-thru windows became much more important for pharmacies, coffee shops, fast food, and any quick transaction retailer. Long queues are burdensome, complicated by the credit card transactions required: identify yourself, hand the card over, get card back with signature, get the drugs/coffee/burger. Why can't AI make this process easier?
Pharmacy or fast food drive thru services can be accelerated with license plate recognition: customers can pre-order items with their smartphones, then when approaching the drive-thru window, staff can be automatically alerted to which customer is approaching. Staff can pre-prepare the orders and have the items waiting at the window as drivers pull up. Instead of a several step process of verify customer, take payment, return card, then deliver product, it's a simple single step: “smile, ask name, hand over product.”
The drive thru experience can be transformed with license plate recognition:
By reducing the number of steps required for each customer, the queue moves much faster. Accuracy is improved, credit cards are not dropped during the handover, there's no risk of card skimmers, and transactions can be tracked online in the mobile app for loyalty points, customizations, and other perks.