Multi-billion dollar B2B company wants to make it easier to search for our clients -- professional tradespeople -- to find products (and related products) on our website, our mobile website, and in our phone App. We need to help a person quickly navigate through 70,000 products.
Navigation needs to be intuitive and facilitate a highly personalized result. We realize there could be multiple paths to findability. Voice, image and text based search are all important, although they don't need to come from the same supplier.
We suspect that integration of artificial intelligence is important. So, proving you've got it and that it is "taught" to deliver good results is one thing we are looking for.
Speedy delivery of results will be considered. Automated management of the service versus manual will be looked at. Ease of experimentation or pilot is important.